Everywhere I go I see new buildings being built. I have noticed a trend in which one company builds a new building and then their competitor across the street builds one even bigger. For all of you football fans out there, think, "Jerry World." So the idea behind this is that the bigger and nicer… Continue reading If You Build It, They May Not Come
Tag: Customer Service
Tell Me Yes, Tell Me No, But Don’t Tell Me NOTHING
Ever asked somebody a question about something and they said they'd get back to you and then gave you a No, instead of the Yes you were hoping to get? Of course you have. And though you probably didn't like the answer you received, at least you got an answer. Now that you took yourself… Continue reading Tell Me Yes, Tell Me No, But Don’t Tell Me NOTHING
What’s the Worst Thing That Could Happen?
People can be mean. They can be rude, disrespectful, just plain awful at times. That doesn't mean you have to be the same. I speak with a lot of people every day and some of them are just so irrational it's hard to talk to them. However, when I don't take the bait and react… Continue reading What’s the Worst Thing That Could Happen?